Privacy Policy

Last updated: 05/20/2026

EmergencyWaterDamageMiami.com (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains what we collect, how we use it, and your rights.

1. Information We Collect

When you call our phone number or submit a form on our website, we may collect:

• Your name
• Your phone number
• Your zip code or address
• A description of the damage or situation
• The contents of phone calls (which may be recorded — see Section 4)
• Basic technical information collected automatically (IP address, browser type, pages visited) via cookies and analytics tools

2. How We Use Your Information

We use the information you provide solely to:

• Connect you with a licensed water damage or restoration contractor in our network
• Communicate with you about your request
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties for advertising.

3. Who We Share With

We share the information you provide with one or more licensed restoration contractors in our network so they can respond to your emergency. We do not share your information with any other third parties except where required by law or with a vendor who helps us operate the site (such as our website host or call-tracking provider), all of whom are bound by confidentiality obligations.

4. Call Recording (Florida Two-Party Consent)

Florida is a two-party consent state. Calls to and from our business phone may be recorded for quality and dispute resolution. You will hear an announcement at the start of any recorded call. If you do not consent to recording, hang up and we will not record.

5. Your Choices

You may:

• Ask us what information we hold about you
• Ask us to delete your information (subject to legal obligations to retain certain records)
• Opt out of marketing texts or calls by replying STOP or asking on a call

Contact: emergencymiamihelp@gmail.com

6. Cookies and Analytics

We use Google Analytics and similar tools to understand how visitors use our site. These tools may set cookies on your browser. You can disable cookies in your browser settings.

7. Children

This site is not directed at children under 13. We do not knowingly collect information from children under 13.

8. Changes

We may update this policy. The “last updated” date at the top reflects the most recent change.

9. Contact

Questions? Email emergencymiamihelp@gmail.com.

EmergencyWaterDamageMiami.com is operated by Stephen DallaCosta as a sole proprietorship in Miami-Dade County, Florida.